EasyJet Cancellation: Refund Rules, Fees & Cancellation Process

EasyJet Cancellation Policy

EasyJet Cancellation Policy: EasyJet’s strict cancellation policy does not allow refunds for canceled flights. This is part of how its base fares are affordable. Also, you have the option of cancelling your booking within 24 hours of booking confirmation to get a full refund. Let’s understand more about the EasyJet flight cancellation policy herein.

The 24-Hour Cancellation Window

In case your travel plans change and you cancel your EasyJet flight booking within 24 hours of booking, you are entitled to a full refund minus the cancellation fee.

After the 24-hour window has passed, the airline does not entertain refund requests for voluntary cancellations. Still, the airline allows passengers to change the flight date and correct typo errors even after the 24-hour window expires. Though, you are not eligible for a refund if you do not travel.

How to Cancel Your EasyJet Flight Booking

Cancelling your EasyJet flight reservation is easy. Start by signing in to your EasyJet account on the official website or mobile app. Use your email and password to log in to your account. In the next step, you should go to the “View Bookings” section and search for the relevant trip. Go on to cancel the trip and follow the system prompts for flight cancellation. You will also receive an email about confirmation of your flight cancellation.

Government Taxes Can Be Recovered

Although EasyJet does not issue refunds of flight costs for voluntary cancellations, you can claim government taxes. If you do not end up traveling, you can contact the airline authorities to claim government taxes linked to your booking.

Medical Illness and Bereavement

EasyJet makes exceptions in cases of critical illness and bereavement, as seen below:

  • Critical Illness: If you or your companion needs to cancel their flight because of a medical condition that makes it impossible to carry out day-to-day responsibilities and fly, you can request a travel voucher or refund. The process involves downloading the Medical Declaration Document and getting it signed by your doctor. You then have to submit the form, as well as the concerned passenger’s flight number and basic details, on the Contact Us page of the EasyJet official website. After reviewing the case, the airline may decide to issue a refund or a travel voucher, depending on the severity of the individual’s condition. EasyJet provides a refund within seven days to the original payment method in such cases.
  • Bereavement: If you cannot travel because of the death of a loved one, you can apply to EasyJet for a travel voucher, allowing you to travel at a later date. On the other hand, if a passenger dies, the airline issues a full or partial refund to the original payment method. The airline will require a copy of the Death Certificate along with the refund application to process the refund. The airline also refunds any change fee for extra travel arrangements upon submission of the certificate.

What Happens In cases of Involuntary Cancellations

There may be times when EasyJet is forced to cancel a flight because of unfortunate circumstances. Here, your three options include:

  • Rebook at no cost: You can request a booking on an alternative flight at no cost.
  • Request a travel voucher: You can receive a travel voucher that allows you to book a new flight within 12 months.
  • Apply for a full refund: You can raise a request for a full refund to the original payment method, which is processed within 7 working days by the airline.

Finally

Consider buying travel insurance at the time of booking an EasyJet flight ticket for coverage in case you need to cancel your flight booking. Remember, the 24-hour window is your only safety net in cases of voluntary cancellations. Conversely, if the airline cancels your flight, you can rebook, apply for a refund or a travel voucher, whichever suits you best.

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